TurboCare

Develop, grow and service new and existing TurboCare customers.  Work involves a variety of marketing duties with frequent exercise of independent judgment and action.  Position requires traveling both domestically and internationally minimum 25% of time.  Demonstrate effective skill in oral and written presentation.  Usually assigned responsibility for specific product lines, territories or customers; however, a working knowledge of all TurboCare products, services and capabilities is essential.

JOB OVERVIEW 

Marketing

• Assist with the development of specific strategies and implement tactical actions to drive increasing product line volume and profitability
• Conduct market research to identify the product and/or regional markets, then develop and recommend positioning, packaging, promotion and pricing strategy
• Maintain high awareness of competitive information and have the ability to suggest/develop marketing strategies in order to counteract competition
• Assist in the development and production of multi media promotional and collateral materials for products and services
• Conduct marketing surveys on current and new product concepts, and provide feedback for future product development
• Keep current on local marketing and pricing policies/procedures
• Develop customer contacts, identify potential outages, drive opportunities with field sales and provide status in Customer Relationship Management (CRM) database
• Develop training materials, provide technical sales training and customer presentations

• Performs inside sales support duties including developing proposals and accepting orders from customers
• Receive incoming requests for quotations
• Verify completeness of information required to quote 
• Review and understand RFQ, develop custom proposals under the direction of Regional Manager and or Product Marketing Manager
• Utilize historical records and interface with the organization to develop scope of supply, cost estimates and technical information for opportunities
• Work closely with field sales to maximize opportunities with focus on customer specific sales strategies and determining market level pricing
• Review all assembled proposal document packages for completeness
• Address all commercial issues and obtain quote approval, as required
• Provide regular proposal status updates
• Engage and utilize existing marketing administrative resources to ensure responsiveness to customer's needs
• Be available to escort/host visiting customers, as needed

• Identify and reconcile discrepancies in the customer's order compared to the proposals terms and conditions.  Review transactions for completeness, accuracy and authorization.  Compile, verify data and perform any required calculations.
• Coordinate acceptance of orders with the responsible field sales and operations involved; maintain good customer and interpersonal relationships
• Communicate customer requirements to engineering and manufacturing  
• Compile and input details of customer orders for review of sales management, engineering, production and accounting, confirm delivery commitments
• Coordinate project hand-off meeting per multi-facility order entry, as required
• Follow-up on orders in progress, take action (i.e. expedite) as appropriate
• Provide regular updates to Regional Manager/Product Marketing Managers
• Work with operations managers to identify and implement process improvement opportunities to enhance productivity, quality, and responsiveness on products
• Support customers and reps with technical/commercial questions, as required
• Handle inquiries regarding the processing of customer transactions; investigate and coordinate activities with related functions to resolve discrepancies
• Compose and respond to internal and external correspondence
• Maintain records and files; sort and categorize material; file and retrieve data
• Perform other duties, as required

The above description reflects the general details considered necessary to describe the essential functions of this job.  It should not be construed as a detailed description of all work requirements that may be required or necessary for the incumbent to perform.

• ASME with 4 to 6 years experience in turbomachinery or related field, or
• BSME with 2 years of experience with turbomachinery or related field, or
• Equivalency - minimum 6 - 10 years of experience with turbomachinery or related field

ADDITIONAL REQUIREMENTS

Must be proficient in using the Microsoft Office products
Must be knowledgeable in coordinating and/or leading marketing project activities

TurboCare is an Equal Opportunity Employer

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