| JOB CATEGORY: Sales & Marketing |
JOB LOCATION: Calgary, AB |
JOB SCOPE:
- Support Marketing and Sales efforts as requested;
- Update and manage TurboCare's customer management database;
- Coordinate TurboCare's training courses and seminars;
- Maintain confidential and proprietary information to ensure against improper disclosure;
Marketing
- Coordinate direct mail, tradeshow, and seminar campaigns and customer communication as directed;
- Salesforce and Salesplace Customer Management System updates, tradeshow lead entry; sales report lead entry assistance, database maintenance, purchased lead list entry assistance;
- Ensure sales and marketing tools are replenished and available for use;
- PO creation and entry as directed;
- Responsible for training course registrations; payment confirmation; Salesforce updates with training course attendee contact info, course taken and confirmation communication with students;
- Responsible for on-site training course coordination, and confirmation with customer on behalf of instructor;
- Create training job numbers, electronic job files on network, paper files for filing cabinet for upcoming courses;
- Ordering supplies for manual creation for upcoming courses: including binders, paper, insert tabs, Engineering & Training notepads;
- Order EIC brochures & Electrical & Mechanical handbooks as required:
- Coordinate printing of training material for courses;
- EIC letters created for upcoming training courses and student registration on EIC website;
- Name tags, sign in sheets & training course certificates prior to course;
- Catering ordering and reconciling for courses;
- Assist instructor with training room set up and clean up, ensure that course materials are in classroom;
- Enter Order confirmations and create invoices in AccPac for attendees and on-site courses & coaching;
- Create Certification report for students and mail;
- Salesforce updated with training course taken / certification mark;
- Proposal, RFQ and RFP assistance as requested by Sales Manager;
- Instrumentation quotation assistance as directed;
- Meeting / Customer presentation assistance: meeting room bookings, equipment booking, field equipment reserved with Engineering Manager